Human Rights Risk Assessment

PTG has continuously identified significant human rights issues and preventive measures against potential violations that may arise within its supply chain and operations. In 2023, the company conducted a human rights risk assessment covering 100% of its business activities across both the Oil and Non-Oil sectors, in accordance with the organization's sustainability risk management principles.

The company has collaborated with stakeholders to identify and establish preventive measures through various processes, including community consultations, employee surveys, customer satisfaction assessments, complaint handling via whistleblowing mechanisms, call center services, and supplier evaluations. The information gathered has been utilized to enhance the company’s human rights measures in alignment with international standards. The company has compared the criteria for likelihood of occurrence with organizational risk assessment benchmarks and the level of impact against the United Nations Guiding Principles on Business and Human Rights. It has thoroughly examined human rights risk issues, considering individuals who may be affected, including employees, communities, the environment, suppliers, contractors, and customers. The issues that have been assessed for human rights risks are: 


Human Rights Risk Assessment Methodology

PTG conduct HRRA by evaluating two main type of risk; 1) Inherent risk: the human rights risk by nature without controls/measures, 2) Residual risk: the human rights risks with existing controls/measure. The results of the human rights risk assessment will be reviewed according to the human rights impact assessment process every year and conduct a human rights risk and impact assessment every 3 years or when there is an incident affecting the change in risk/impact occurs.

By prioritizing key human rights risks, we identify human rights issue with very high-high residual risk (salient issue). However, we initiate mitigation measures for all human rights risk issues as a precaution action.

The assessment of inherent and residual human rights risks was conducted using 5 scale risk matrix that consist of likelihood (Axis-X) and impact (Axis-Y) assessment to determine the significance of each human rights issue.

Severity Level Likelihood (Frequency) Impact
Scale Scope Remediable
5
(Very High)
Occurs more than once/month Significant impact to health condition and danger to life, which can cause fatality Impact to numbers of stakeholders and beyond own operation control Impossibility to remediate relevant stakeholders and/ or taking longer than 5 years to remediate
4
(High)
Occurs once every month Impact to health condition and safety, which can cause physical disability Impact to more than 1 group of stakeholders (e.g. impact to community, employee, supplier) Possibility to remediate relevant stakeholders within 3-5 years
3
(Medium)
Occurs 4-6 times/year Impact to health condition and safety, which can cause loss time injury Impact to most of 1 group of stakeholders (e.g. impact to most of employee) Possibility to remediate relevant stakeholders within 3 months to 1 year
2
(Low)
Occurs 2-3 times/year Slight impact to health condition and safety, which can cause minor injury with need of medical treatment from doctor (no loss time) Impact to 1 group of stakeholders (e.g. impact to only a few of employee) Possibility to remediate relevant stakeholders within 3 months and less than 1 year
1
(Very Low)
Occurs once a year No impact to health condition and safety – only first aid case No impact to relevant group of stakeholders Possibility to remediate relevant stakeholders within 3 months

Scope of Assessment

Oil & Non-Oil Business
Value chain Sourcing Transport Storage Marketing Supporting Unit
Business Activity • Oil
• LPG
• Raw material and supplies procurement for retail business
• Oil
• Raw material and supplies procurement for retail business
• Oil Depot
• LPG Depot
• Service & LPG Station
• Gas Shop
• Convenient Store
• Coffee Shop
• Automotive Maintenance
• Human Resource Management
Company • PTG Energy Public Company Limited
• Petroleum Thai Corporation Company Limited
• PTG Logistic Company Limited
• BPTG Company Limited
• Atlas Energy Company Limited
• GFA Corporate (Thailand) Company Limited
• Punthai Company Limited
• Siam Autobacs Company Limited
• Max Card Company Limited
• Max Solution Service Company Limited

Human Rights Risk Assessment Results of PTG Group and Joint Venture Companies

Percentage of business activities assessed for human rights risk

Remark: The Company has measures to prevent human rights violations in all business activities*

The Results of Supplier Human Rights Risk Assessment

Download Human Rights Risk Assessment

Mitigation and Preventive Measures of Human Rights Violation

10076

10074

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