Human Rights Management
Performance Goals
| Topics |
Performance | Goal | ||
| 2023 | 2024 | 2024 | 2027 | |
| Number of times training employees on human rights and labor | 20 | 36 | - | - |
| Proportion of coverage of PTG and its subsidiaries receiving training on human rights and labor | 33.33% | 98.41% | 80% | 100% |
| Statistics on cases in which the company has been complained of or sued for violating human rights | 0 | 0 | 0 | 0 |
Human Rights Due Diligence
PTG is committed to conducting business with responsibility by adhering to the principles of transparent, verifiable, ethical business practices, respect for human rights and equitable treatment of all groups of stakeholders in order to support the implementation of human rights principles and participate in the management of human rights impacts that potentially occur throughout the business value chain. The Company has developed a comprehensive human rights due diligence process to deal with the risks of human rights issues and promote a culture of respect for human rights within the organization. The Company's comprehensive human rights due diligence process consists of the following steps:
Human Rights Policy
PTG has established a human rights policy by adhering to and complying with the human rights policy in conducting business in accordance with labor laws and related laws. The principles of the United Nations Universal Declaration of Human Rights (UDHR), the United Nation Global Compact (UNGC), and the United Nations Guiding Principles on Business and Human Rights (UNGP) have been adapted to suit the business context, which has specified guidelines for employees to promote a culture of respect for human rights both inside and outside the organization. This covers employees' rights, suppliers' rights, customers' rights, and community and environment rights. It is expected that subsidiaries, associated companies and joint ventures and business partners shall comply with the Company's human rights policy. This includes clear communication with all stakeholders, such as employees, communities, business partners, and affiliates. The company focuses on key human rights issues, including the prevention of discrimination, sexual harassment, child labor, and forced labor. These measures are taken to ensure that all sectors strictly adhere to international standards and relevant legal requirements.
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Lodgment of Human Rights Complaints
PTG empowers its employees and stakeholders to express their opinions that reflect problems, to report suspected activities, or to lodge complaints, if there is any activity or action that involves violations of human rights or codes of conduct arises, through whistleblower channels, including whistleblower@pt.co.th, call center, and mobile application, with proper and fair management of such complaints in place. Informants and complainants of human rights violations that are associated with Company's business shall be protected using the highest standards of protective measures.
Human Rights Training
PTG has designated units responsible for providing training to new supervisors on labor laws, good labor relations practices, and human rights principles directly. Staff from the internal relations and communication department, who are knowledgeable in these areas, conduct the training. The objective is to ensure that all new supervisors can carry out their duties and oversee subordinates correctly and fairly, without violating employee rights, and are aware of their own rights as employees of the organization. Training is provided in various formats, including Online, Onsite, and Hybrid, taking into account the suitability and safety of all new supervisors. A total of 12 training sessions have been conducted, with 1,140 new supervisors participating in the training program.
| Activities/Training Courses | Number of Attending Employees | The Ratio of Attending Employees to Total Employees (%) |
| ER On tour | 1,040 | 5.78% |
| Basic Labor Law and Human Rights Principles for Supervisors | 1,140 | 6.33% |
Remark : Total number of employees refers to the group of service station managers who are required to undergo training.
Human Rights Practices Aligned with International Standards
PTG is committed to elevating its human rights practices in line with international standards. The company is a member and active participant with the Bangkok Area 5 Labour Protection and Welfare Office, where it promotes labour standards and workplace wellness. PTG also serves as a partner in collaborative wellness initiatives with the Health Promotion Foundation (ThaiHealth), aiming to improve employee well-being and enhance quality of life within the organization. Furthermore, PTG plays an influential role on the Women’s Development Committee, dedicated to promoting women’s status within the company. The organization also participates in various initiatives, such as the "Drug-Free Workplace" project supervised by the Office of the Narcotics Control Board, which emphasizes the establishment of a safe, drug-free working environment, as well as the "Elderly Worker Welfare Promotion" program, aimed at enhancing quality of life for long-term benefits.
International Excellence and Recognition On the international stage, PTG has also been awarded the "HR Asia Best Companies to Work for in Asia 2024" and the "Diversity, Equity, Inclusion Awards" by HR Asia Awards for the fourth consecutive year. These awards affirm PTG's dedication to employee development and creating a diverse, inclusive, and equitable workplace that prioritizes all employees. This recognition reflects PTG’s commitment to being an exemplary organization and fostering an outstanding work environment for its employees. PTG is proud of this achievement and will continue advancing workplace quality and promoting labour rights into the future.
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